Woolworths Online Shopping

I had ordered a dress online and did not arrive on time on the day I specified (22 September 2017). I was going to wear this dress on Sunday 24 September 2017 which was my birthday. I was extremely frustrated that nobody had called me to notify me that there would be a delay in delivering the dress. On Sunday morning , I called the online shopping call centre to notify them that my dress had not been delivered and how frustrated I was by this. I spoke to Wesley the call centre agent at Woolies who went over and beyond to make sure that I get the dress. He arranged that I pick up the dress in the closest Woolies store. I appreciate his effort, any other consultant would have just said they can't help me.