Woolworths Online . Shockingly bad website and customer service

WOOLWORTHS ONLINE Is surprisingly terrible for such a big company . Beware , they don't care about their customer service and support . Not only is their website terrible to use and very outdated but you are risking buying online from them when you try to return something they dont warn customers that they are not a fully serviced online store you have to physically return the item at a store only to get there and told a physical receipt is not proof of pay you have to show them the electronic receipt not one printed from your email or online shopping but they never warn you that you either need to show the receipt if you have an app or bring in your laptop and show them the email. Laughable but true ! Woolworths live in 1993 and I think its shear arrogance that they dont care how bad their service is. This is one incident of many . I never give them the benefit of the doubt anymore I just gave up