Woolworths online poor services

I ordered clothes from woolies they were supposed to be delivered on the 28th of November 2023 the tracking log said the delivery address was wrong, the courier company called on Wednesday to verify address I did but as I was verifying she finished of the delivery as it was written on the system was told on the 30th the will deliver I had a trip for the 1st of December but I couldn't go as the delivery didn't arrive I spoke to woolworths on that Friday they said I will get my delivery latest Monday fast forward I called on Tuesday I was told by address again buy Nancy and her team leader but the order was still no where to found. This morning when I checked it says they couldn't hold of me yesterday everytime I speak to them they tell me that they escalatèd clearly I am not worthy of their services.