Woolworths online orders duplicate ****

If there was an option to give a zero star, I would have This is the second time I’m having an issue with ordering online with Woolworths where they duplicate orders. It’s really beginning to look like a **** to me. Today I tried placing an order (the first time) and it wasn’t allowing me to get past the final step which tells you ‘order confirmed’ So I tried it the second time, the same thing happened Finally, I thought maybe it’s my network so I’ll switch my phone off and attempt a third try That also didn’t work - I still wasn’t getting the confirmation that my order went through A while later, on the Woolworths app, I check the ‘my orders’ section and it shows me ‘order processing’ I was now furious because they DID process the order the very first time and didn’t notify me, but instead allowed it twice more

They did this before a few months ago and I didn’t say anything but obviously I wasn’t happy that I ended up with two of everything And this was after calling customer service to cancel the second order, they assured me that the will cancel the duplicate order but no they didn’t!

And now they trying the same stunt again, but i am not just going to accept it as a mistake ! I won’t be overlooking it this time, if they try the same trick again by sending 3 duplicate orders and I end up with 3 of each and every item, then I will be unpacking the items of just the one order and sending the rest of it right back with the driver! I’ve realized that if you stay silent and just keep accepting what they do, they’ll just keep doing it!