RP
Roxanne P

1 reviews | Active since Dec 2016

21 Jun 2023, 08:47

Woolworths Online order **************

On the 19 June 2023 I placed 2 orders for delivery on the 21 June 2023. Orders were accepted by the woolworths and o received confirmation of this. I was then emailed on the around midday stating that the order is going to be cancelled due to an error. I rep**** stating I do not accept this especially the fact that they state I would only have my funds release after 7 to 14 business days. I then received 2 more emails after 30mins into my expected delivery slot stating that my orders are cancelled.

I have since seen that orders that were made under the same promotion are being fulfilled yet mine was canceled.

Why the double standard? If one is being fulfilled why not all. Why the **************?

I require the items I purchased at the price of paid. If nit Why is my money being held wherever for so long that I cannot purchase elsewhere.

This is unacceptable.

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