Woolworths Online No Communication

I ordered 9 homeware items online but only received 2 of the items. I have tried to call Woolworths Online multiple times, have emailed them, and have tried submitting an online query to find out where the rest of my order is. I have had no responses. It is incredibly frustrating that I cannot make contact with the department and I have no idea where my order is. According to the website my order has been delivered.