1 reviews | Active since Dec 2011
Woolworths online issues
I tried to apply for a store card on 22.03.16 and received an error saying I already had a store card. I called financial services and they advised that it was an old store card which was closed and they would remove it from my profile. I was advised to try again within 4 days. I did and received the same error. I then send through a complaint and was advised on 24.03.16 that my profile was closed. I was advised to apply in 4 days which I did and received the same error. <br> I then tried on 29.03.16 and received the same error. I was then advised that the account was removed and told to try again in 4 days. I tried today 05.04.16 and have received the same error. The call centre agent then advised me to go into a store. <br> If I wanted to go into a store I would have done so ages ago. The whole point of applying online is to avoid going into a store and to avoid having to shop in a store and using the online facility. The way in which woolworths has handled this matter is pathetic. No one seems to want to take this issue seriously and clearly they do not need my business.
