Woolworths Online Incompetence

I tried to do an online order from Woolworths for food. What an unmitigated DISASTER. First I couldn't use my Woolworths card to pay even though it works fine in the shops. So support had to log a call. No-one even BOTHERED to phone me back to tell me the issue was resolved. I found out by chance by trying to order again the next day. Then my order was supposed to be delivered last night. Well it arrived last night on time, BUT more than 50% of my order was MISSING! The dispatch form had all the correct items but the poor courier didn't. I can't tell you how angry I am. I sent the entire order back as how else do I prove what was delivered and what wasn't? I immediately sent an email to the support email on the delivery note. Apparently they open at 08:00 and no-one has even bothered to call me and apologise for this complete incompetence. So will I be recommending or using Woolworths Online again - NEVER. But I would like this resolved as my account still remains debited for a large order I NEVER received. So much for being a so called VIP Woolworths Customer.