Woolworths online falling apart

Online shopping is falling apart.Placed order and paid for it 8 days ago (paid R50 delivery).2pm to 5pm 10 July (Friday) was supposed to be delivery - nothing. 6:30pm after dark in the middle of supper we hear hooting but ignore it as had no phonecall or SMS contact about delivery.I notified about this via email and was just sent the invoice with the same past delivery date on as response.No delivery and no future date or time for delivery given as yet even though I wrote requesting this again this morning on ***