Woolworths ONLINE ATROCIOUS

Woolworths online you have left me speechless!Your service is atrocious, i had to call 3 times in 4 days to get assistance!

The agents seem to have a no care slow attitude ... each time i was on hold for a very long time

I ordered online and called to cancel... within an hour!Still the funds reflect out of my account and i kept getting emails about my delivery of goods

First agent said no the funds was not taken off my account.. well i didnt know she monitors my account

Second agent had me on hold forever confirmed my order was cancelled so called call the bank to release the funds

Third agent had me online for 20 minutes while she called driver to check if i was on the delievery schedule and then she called bank again ...

Listen guys you not doing anyone a favour .. your prices are high compared to other stores so you should actually make up for it in your customer services ..

I am digusted at the manner this was handled, who will pay my phone bill?

Who will sort out now the running around with the bank?

Do your consultants not leave remarks or notes on an order? Because each call was treated like they knew nothing about it

Come now common senses would say leave a remark to state you inter-acted with me making it easier on the next agent

Please look at how much i purchase from Woolworths online

I will be posting this all over social media tp alert the public about the standards of WOOLWORTHS SOUTH AFRICA!

Lets work together instead of against each other and teach your agents some manners