Woolworths Online A Lie

<p>On the 15th I purchased a dress on Woolworths online and selected prefered delivery date and time for the 20th February 2017. To my worry today is the 28th Feb and have still noy received the order. I yhen called their online cusyomer service and now advised that the product is out of stock. It was not out of stock when I placed the order. And if its ouy of stock why was my money not refunded to me?</p> <p> </p> <p>I dnt wany a refund but I want exactly what I ordered - no negotiations</p>