Woolworths On-Line Wake Up - your delivery partners are letting you down!!!!!

Woolworths On-Line - the Delivery - having to deal with umpteen companies with all different processes as WW are using an e-commerce 'cloud' company/facility who does NOT manage or control the last mile of the delivery as it is outsourced to numerous operators who actually own the assets (ie. delivery vans) who do the delivery. It is known in the indiustry as a 3rd party delivery, and the actual party doing the delivery, puts it on the 'back-burner' if there is a problem! My WW order has been sitting with the final courier since 19th and yet I still do not have any firm confirmation from that courier that it will be delivered by them tomorrow (26th) - despite them having my cel number and correct physical address! Having been in the business - not at all impressed and would strongly suggest that WW source a more reliable carrier that has the assets on the ground to do the deliveries! Courier Guy comes to mind!!!!! And secondly WW - please sort out your website when it comes to inducting the delivery address, I had to 'jimmy' the system by saying that my residential address is an 'office' to get it to accept the detail!!!