Woolworths on line stinks

I ordered to fragrances on line from Woolworths to take advantage of their 20% discount offer in December. They delivered one fragrance with no explanation of the missing fragrance. They do not reply to my phone calls or emails so had to go to the nearest branch which was Gateway UMhlanga. They were totally unhelpful and refused to honour my order. The on line service manager refused to speak to me at the store. I was appalled by the treatment I received when all I was asking for was my order that was placed in December and never delivered completely.