Woolworths On Hard Tome-BadService Reigns

Well well after being a Woolworths customer for over 40 years the shine is definitely off ! Firstly I buy everything online and decided to get Food n Vegetables from Woolworths online ! What a disaster ! I'm still suffering with the stones they sent for potatoes! And onions are good to Grow As for the Berries in season of Fruit In got G****fruit my worst nightmare! Enough We May think ! Then I'm told bring tha package so we can see it ! Waits 30 minutes for the manager who said I needed this Proof so I can refund you I will check why it happened! Nothing about Sorry we inconvenienced u etc! Then I explained to the customer care that I purchased a few Gifts last year For My brother who gas passed away n needed to change the items all in package brand new and with proof of Purchase unfortunately they can't change as the code of Package changed ! When my niece wanted to change Woolworths said ten different reason for NO and needs the credit card holder me now when I went It's not on system so can't change !