aB
arnell B

1 reviews | Active since Oct 2024

29 Dec 2025, 09:19

WOOLWORTHS - not for the Physically Challenged.

During the last weekend in November I had to purchase some goods for my Chinese agent as the following day I had an overseas business trip.. I entered the "10 items or less queue". Last week I visited again and once again took the same queue as Woolworths makes zero allowances for physically challenged customers. The cashier looked at me strangely and I asked why to which she responded "this queue is for ten items or less". I showed her my above right knee prosthesis which still did not seem to convince her and I said if its an issue "then leave the goods I'll go elsewhere" to which she responded "oh, I'll do you a favor" to which I responded "I don't need your favor, I need you to perform your task".

I left the trolley at her till and went to seek the store Manager as he & I had this identical issue years back and he informed me then to use the "express" check-out. I expressed my dissatisfaction and left the store .

Once home I recalled the cashier's words in November which were "oh, wow, I hope this sale does not blow up my till" and only then realised how sarcastic she was as once again I had more than ten items.

I went to Checkers Emporium as I recalled earlier this year whilst shopping but close to the check-out one of the Managers informed me once I was done to please use the check-out for the Physically Challenged.

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