Woolworths NON CUSTOMER CARE

Last month Woolworths advertised a special on Hyacinth bulbs. I searched all the stores around me in Cape town, not one had any stock. (I did the same last year with the same result.) I emailed customer care adn got the usual automated response "we'll get back to you" No response. I phoned Customer care, same story, no one bothered to contact me with a reply to my query. I thought if the stores don't have, I'll order on line. went throught he whole process of ordering, only to be told today there are no stocks! I then phoned Customer care again this morning, got the usual apology and the call agent said she'd try a store in Constantai would I mind holding. I held on but was then cut off. No one has come back to me saying yes they do have or no they don't. THIS IOS PATHETIC. WW pride themselves in their customer care, All i can say I certainly haven't experienced it.