WOOLWORTHS - NO DIFFERENCE!!!!!!!!!

I had a very bad experience with an online order. I order my goods on 27 December 2023 and chose the 2pm -5pm delivery time slot and made the payment.

On 28 December in the morning my goods arrived, I was surprised at this "good" service as this wasn't the time slot I chose, only to find out that my order was incomplete, the driver said the other goods will arrive later that day in the 2pm time slot.

AT 2h24 I phone Jeffreys Bay Woolworths for assistance and only after I had to phone the 4th time @ 16h14 I got a response from someone saying I had to phone the online number.

I phoned the number very helpful lady with a lot assistance saying someone will phone and let me know where the order is as they couldn't get hold of the driver.

16h56 A lady phoned saying that the driver doesn't have my goods and that it would only be delivered the 29th as they don't have another driver available. I explained I needed the goods as I had to use them for a function that evening and she rep**** she will make a plan and phone me back.

A lady phoned and said the driver left the store with my goods and is on his way @ 17h29. I was grateful for this service and really thought WOW this is great. As the driver arrived at 18h35 very apologetic I received my goods just to find out that yet AGAIN the order is not complete. I phoned the store again and asked and spoke to a lady saying that they don't have those items in the store and she will phone me back early on the morning of 29 December 2023 as they start to work at 7 am to let me know when I will receive my goods.

On 29 December @ 8h22 I phoned the store and asked only to find out that they will only deliver my goods at he 2pm timeslot. I the lady on the other side of the phone sighed as heard my voice.

THIS IS DEFINITELY NOT THE DIFFERENCE!!!!!!!!!!!!!!

I am very disappointed in this service, and would rethink my online orders from Woolworths.