Woolworth's NCR disgusting service

Hi I should not even be giving a one star for service. I was granted a store card and within a day was informed that I may collect at Musgrave store. When I went to store the lady at the NCR table firstly was in another room. There was no smile no welcoming feeling She wanted to know I app**** for a card. Then she requested my ID book. My ID copy was also emailed to Woolworths financial services with my bank statements and proof of payslips and was accepted.The lady at the store continued examining my ID and said its unacceptable and I must apply for a new ID. I asked for a manager and he said they can't assist. Why then did Woolworth's financial services accept my ID copy. I was highly humiliated and is the type of nonsense **** service you offer customers. I was so upset and still am. You take customers for granted Woolworth's and should answer for that. My ID is accepted at my bank, at airports and when I Rica my phone sim recently. Do not support this company if they continue to dish out bad service and make is the customers who are South African citizens feel like ****. I have informed family and friends and they informed they will be closing their accounts with immediate effect as this is absolute ****.