Woolworths Menlyn star service!

The past weekend, my wife wanted to buy sunglasses at Sunglass Hut in Menlyn Woolworths and submit a discount WW voucher. The voucher stated that certain brands were excluded. Unfortunately, Sunglass Hut did not accept the voucher because it did not specify that Sunglass Hut was included in the promotion. My wife seriously interrogated this claim because a sale at Sunglasshut is, in principle, a WW sale. This went on to such an extent that we had two Sunglass Hut personnel members, two WW managers, and numerous outside phone calls attending to our query. In the end, we left, but soon, manager Clive ran after us, panting and shouting that they'd solved the problem and that we could still buy the glasses and use the voucher. My wife was met by manager Jessica, who promptly handed her a bouquet of flowers and chocolates accompanied by a sincere apology. We managed to complete the transaction. Woolworths Menlyn and managers, thank you for going the extra mile and accommodating your customers -- and for doing it in such style!!! Well done!