Woolworths manager lacking customer service

I bought meat (24 piece raw chicken) at woolworths food tygervalley mall amongst other groceries. The next day I defrosted my meat, in the evening when I was ready to prepare I found that the wings were rotten (green and smelling). I drove back to the store to return this. When I got there, the customer service agent asked for my slip and I gave it to her. She then called her manager, he came and asked the agent if we bought the meat from that store, she rep**** with yes. He then said said "refund them, I will throw it away" and he walked away. The agent refunded me. I am so disappointed that this manager did not greet us, did not even have the decency to apologize for all of this. The inconvenience this cause: wasted my petrol, had to buy takeaways that were unbudgetted for