Woolworths making lives worse

Item: Woolworths Retail South Africa
Rating: 1
Author: Damian P

Im disgusted with this service I have Being pested by Various 3rd party companies regarding my Woolworths account because I lost my job and I couldn't pay the account,I did advise a few of agents I will pay the account once I'm back to work ...Any way a few months later I have decided to pay off the entire balance at Woolworths once I've now started work and Im still being pested by 3rd party companies and Im looking at my credit report it shows still in arrears and default what kind of joke is this when you try to fix your life up this big chain comes and breaks your spirit please can this be sorted out because I've app**** for credit and it states I've being declined because of my Woolworths account I need a paid up letter and my credit score adjusted please I don't owe any one oney to be harassed for money I will be going to the ombudsman if this isn't resolved

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Damian P's updateReviewer Update

28 Oct 2023, 13:19

Yet another day goes by only to find out after paying my balance owing to the Woolworths financial department,they surprisingly sold my account to a third party nimble .I don't understand why will my account get sold to a third party if I paid my full balance to Woolworths I have spoken to the Woolworths consult who promised me the issue is resolved and I will be emailed a paid up letter however all I receive is debt calls for a debt I don't actually owe all I want is for the account to be paid up or a complaint reference number to take to the ombudsman which the agents also refuses to give No1 is attending to my complaint .I being extremely calm in this situation spoke properly to every advisor that called me I demand the same respect can someone please come front and resolve the issue. I app**** for vehicle finance and was declined because of you guys saying I'm on it for a account that is actually paid up .This is frustrating please can someone sort my account out my number is ***

Damian P's update28 Oct 2023, 13:19

Reviewer Update