Woolworth's Keniworth Centre ( Cape Town) Store Management failing dismally at simple customer service by overcharging customers.

I approached the Customer Service Dept,, Then Supervisor, Then Store Manager on duty on the 20th of May 2023 at 3.50 p.m. to resolve an over pricing issue of a promotional product ( Woolworths smoked chicken viennas 1kg ). The promotional Wrewards sticker clearly shows "Save R20 Now R94,99". I was charged R114,99. I presented both the product with promotional sticker and my till slip... The Manager and his team were completely pathetic in the way they made me feel as if I was trying to con them out of a R20. After spending more than 45 minutes to resolve the issue I decided to leave the store since even though I presented all the evidence they seem undecided whether to believe me or not. Woolworths Kenilworth need to send their store Management Team on more training. I was shocked at the appalling poor customer service. I persoanlly own a small business and could not believe such a big business ( Woolworths) would employ such poorly trained staff. Maybe they send their better staff to other bigger stores. I have been a loyal Woolworths customer for many years but won't return. Ironically, I have been over charged about 5 times at the Woolworths Rondebosch and Kenilworth Stores.... I strongly recommend that Woolworths customers must watch their till slips at all times for being overcharged...Clearly it's a common problem. Sad but true....Woolworths has failed with their commitment about "customers needs first". I will give Woolworths Kenilworth Centre a zero rating for customer service.