Woolworths issued card under wrong ID — no resolution yet.

This error was not identified or communicated during the card issuance process. Now, we’re being told to submit an affidavit to correct the mistake — a mistake that originated within Woolworths’ system. Meanwhile, the card remains inactive, and my family is unable to buy food today. We’ve submitted all required documents and asked for a temporary card or emergency workaround. No solution has been offered. The lack of urgency and accountability is deeply disappointing — especially from an organisation we once held in high regard.