1 reviews | Active since Dec 2020
Woolworths is the worst FSP that you must stay FAR from it.
I have a credit card account with Woolworths that I pay every month. Before payday, a consultant would phone and harass me to make payment arrangements every month. I decided to pay the whole amount so that I close their account to avoid the unnecessary stress they were causing. After settling the account, to my surprise, there was another balance protection fee that I had to pay, mind you the balance is paid up but I had to pay it. I settled that, following day, there was another amount to pay for interest. To avoid more fights, I doubled the amount that was outstanding so that they can close this account. Following day, there's another balance. When I phoned and enquired about this, Gabriel told me that the extra money due to me it was for accrued interest on my fully paid account, so it will not be refunded. I have no words for this financial service provider that is reaping people's hard earned cash for financial gain. I will never advise anyone to use Woolworths for any credit financing. They are reckless and they don't care about their customers. They will milk you dry in whatever way possible. This was the worst service in my entire lifetime. I was told that I must pay again interest for the 16 July-16 August period an amount that will appear in few days. Seemingly this will never end. I don't wish this bad experience to happen to anyone else in South Africa. #WoolworthsMustFall#
