Woolworths is digusting

On the 10/09/24 i reported that a woolies motorcycle driver had driven into and damaged my car. In the customer service Escalations department I spoke to a lady named Abigail McCarthy that tried to assist me with getting the PLI to assist with fixing my vehicle. I've sent them pictures and I've sent them quotes we have been back and forth , I made a case as well regarding the incident. They have onsent to there 3rd party driver contractor, who in turn has onsent to their insurer who I am sure will reach out accordingly after investigating the matter this was said by Nigel pepperell. They received all my documents they requested , this is a woolworths issue as a woolworths branded vehicle crashed into my car but they sending me on to third party's that is not assisting or paying for the damages #Dash. This has nothing to do with 3rd party!!! woolworths better sort my vehicle out or ill get my lawyers involved this is completely unacceptable.