WOOLWORTHS IS A USELESS COMPANY

I placed multiple orders in May and June 2020 from woolies of which I cancelled 3 orders. They never refunded me for the cancelled orders. I put a complaint in around 4 to 5 weeks ago and last week eventually someone from Woolies phoned me and said the R4k+ would be refunded in 2 to 3 days back into my ww account card. This is now a week later and the money is still not back in my ww account card. I spent about R50k+ in this period if not more, but then they feel nothing to not refund you. Yesterday was my LAST ORDER from Woolworths, because they are pathetic and useless. I need my money back NOW!!!!!!!!