Woolworths is a *******

I am extremely disappointed in Woolworths. Did my first online order on 29 December and the full amount of the order was taken from my account on that day. On 4 Jan I was debited AGAIN for the clothing items and on 6 Jan I was debited AGAIN for the food items. This has left me seriously out of pocket. I sent emails to *** on 4, 5 and 6 January, no response! I phoned on the 4th and again today, apart from double debiting me, does Woolworths realise we pay for phone calls and cannot listen to their annoying recordings the whole day, we know all about sustainable fishing and free range chickens, please spare us! I will never support Woolworths again, either instore (constant pricing issues) or online (double charging and NO customer service)