Woolworths insurance

Since I wrote my previous complaint about Woolworths insurance I have not yet received any help. I only get emails that my request has been forwarded to this and that department. I am so frustrated I don't know what to do just to get proof of paid-up letters for my late mother's estate.

Woolworths has left me and my family with so much unnecessary frustration after my mom's passing that we really don't need.

It's been more than 4 months struggling to communicate with Woolworths.

Can anybody help me with a way to contact them as I have send countless emails and made countless phone calls.