Woolworths Incompetence or Theft??

<p>After paying my account BEFORE due date, I continue to get threatening sms's and today after having spend one week trying to get Woolworths to allocate the payment to my account, I receive a debt collector threatening!! HOW is this possible Woolworth? Proof of payment has been emailed twice. The first call centre person you hide behind claims it will take up to FIVE minutes to sort this out once proof of payment received. DAYS later the second call centre person says 2 - 4 days, just to update the payment! Today a debt collector wants payment or else......!? Woolworths are you just plain *********** when employing people who clearly dont have a clue or is it just theft of customers money sitting in your bank account whilst you continue the threatening behaviour of sms's and debt collectors!? I think BOTH. I have spend over 30 minutes on the phone at my expense insisting to talk to a manager and guess what.....the call is promptly disconnected. Woolworths you are another *********** disgrace - 'another good story in SA' which leave the customer with nothing but anger, whilst you hid behind more *********** call centre staff, who shouldnt be there in the first place!</p>