WOOLWORTHS HEMINGWAYS MALL BAD SERVICE

Recently bought edp narciso rodriguez on 27 Feb 2020 from woolworths hemingways mall,im not satisfied cause the scent doesnt last long its not even 30 minutes and the perfume has faded and when i went to the store to enquire about this the beauty department consultant Siyanda Gcaza gave us a hell of an attitude she could not even call the manager as she stated that the manager wont say anything better than what she is saying because that is her section and also stated that woolworths wont do anything when i requested that the perfume be sent to the lab to be tested.

As for many questions that I have asked trying all the avenues ,she was very sure saying they have never experienced such and my belief is that Siyanda Gcaza works fr woolworths as a consultant not a manufacturer of the product and by saying so she does not form part of the production process as convinced as she was with her cheeky attitude.

Today the manager Nozuko Lokwe her explanation was the same as the consultant as convinced as she is she also stated clearly that Woolworths has absolutely nothing to do as you first test the perfume and its open i am not too sure how i was going to figure out if the perfume has a problem with the scent not lasting if i did not open it.

She concluded by saying she will refer this incident to the rep and as i am still in hemingways I have just received a call from Nozuko Lokwe the manager saying that the rep refuses to take the perfume fr testing as for my understanding i thought maybe by sending the perfume to the lab as the customer i would atleast be satisfied with the outcome whether good or bad.

Im very disappointed with the service from WOOLWORTHS