Woolworths has the WORST service......

Woolworths refused to assist me, I have made numerous calls and not phoning anymore but sending emails that I have proof on my side.

You guys refused to assist me when I wanted to settle my account, we even struggled and went to Capitec as the I couldnt pay via eft because loading beneficiary woolworths was invalid and I went to the store in Meade street. I requested an account number as my card was not working @absa or the card machine at woolworths because it the card was expired and you guys decided not to send me a new one without informing me. I was handed over to debt collectors without me even knowing about it, no email and still waiting no one phones me on my number that has been active for almost 2 years. I have updared all my details, manually completed forms instore and sending emails.

I was told there is an amount outstanding that will be reversed, the last statement I received was Decemeber or January, I was blocked on the website and couldnt pay or access my statements.

I am still waiting for the last statement that was sent as the one I received was only downloaded and sent in FEB 2023 after numerous requests and still not the one that was ssnt to me.

I have a default against my name, I was blocked through the woolworths website to access my credit records. You guys are ********* to access my details. You said you will fix it and reverse outstanding amount and its still there....

I don't want a credit card from you guys ever again, funny though still shows I have an active account in ARREARS.

Here is my official complaint as you guys refused to assist with this as well.

I have all the proof and done waiting for response frm you guys, I will go to the OMBUDSMAN now becuase you guys have the worst service and just responding to clients when it suits you.

I hope someone will listen to the recordings of the rude staff at woolworths treating me horribly when I wanted to get details because of the online service that is so up so ****.....

I will use all correspondense between myself and woolworths to show the OMBUDSMAN what is going on there.....

I still cannot access any statements as the website