IB
Ivor B
1 reviews | Active since Feb 2013
26 Jan 2017, 23:02
Woolworths has terrible unconcerned admin staff. Really disappointing!
<p>My wife has a duplicate card mine, which she uses daily at Woolworths. On Tuesday a teller at Balfour park broke her card when she was paying. When I called the Woolworths call centre I was told that their card replacement machine was broken so they couldn't help me. I was also told that if it were working it would take 6 weeks to issue it and get it to me. Here I am begging them for a replacement of the card which they broke so that my wife can immediately resume spending my money at their stores and they are telling me we are going to have to wait 7 weeks once the machines is repaired. How typically South African non customer centric. </p>
Helpful (0)
Replies (0)0
Replies (0)