Woolworths Greenacres

I am utterly disappointed in the way cash customers are treated at Woolworths Greenacres Port Elizabeth...I have on several occasion expressed my disgust with the fact that card customers are given preference at the till points...as only 1 or 2 tills are available for cash customers...on occasions I have had + 8 card customers pass me in que and had to wait until a cash till was available. I advised the staff at the till points I had ice cream in my trolley...their response was that there was nothing that they could do about the system that was in place ...when complaining I was advised a manager would phone me...which never happened...on another occasion with a similar incident...a manager from another department advised he will relay my complaint to the manager who enforced this process and still nothing has been done…it is now months later... Saturday same happened to customer in front of me…yesterday same incident plus 5ppl passes me...I complain ...leave my telephone number still awaiting manager to phone me...It is ridiculous that cash customers are now being discriminated against by Greenacres Woolworths store...Greenacres is the only store that exercises this method at their till points...I have not experienced this at Baywest, Walmer Park, Sunridge, Buffelsfontein or Garden Route mall...

This is unacceptable as this *****s my valuable time and causes me unnecessary frustration….I would like the head office to resolve this issue with the store asap as addressing it with the store has had no positive results…Davidene who works in the food market who always tries to assist can attest to the above complaint.