WOOLWORTHS GONE DOWN

I had an account at Woolworths, 8 years ago, the economy went downhill at the time, mind you it isn't any better today. I owed Woolworths R3500, I paid the debt collector at the time and now I am still being hunted down for an account I settled, please sort this out I have emailed Woolworths I can't remember how many times, I don't get a reply, hopefully someone at head office will see this and respond.