Woolworths goes the extra mile
<p>On Monday 30 January 2017 my bank went offline casuing me to be debited twice from my account and showing declined twice on Woolworth's side. I then paid cash, thus paying three times for my products. I did inform Woolworths that they shoud check their side as I have had past experiences when the debits didn't correct themselves.</p> <p>Guess what it only corrected the one debit. the floor manager did nothing to assist me so Í escalated the matter to the store manage Mr Neelan Naicker. This gentleman when above and beyond to rectify the problem cutting through all the red tape and phoned me several times with progress.</p> <p>Leelan turned me from irrate to extremely loyal( Woolworths you have a priceless asset). Thank you for the briilant solution.</p> <p> </p> <p>Kind regards</p> <p> </p> <p>Lauren Marshall</p>