Woolworths give and stop card.

Two weeks ago, I was offered and given a card from Woolworths. On my 4th attempt to buy at the Wonderboom Junction ranch, my card was suddenly blocked. The supervisor really tried to assist me, by phoning head office, to resolve the problem. After several attempts she has been informed by the agents that my card has been blocked, she did send a copy of my email in to head office, and after 2 hours of waiting in store, the agents dropped the line. Which left me with no shopping, waiting for 2 hours and after spoken to one of the agents I received very poor service. It made me just realized that I will pay of the small amount I own to Woolworths and then I will close my account. Obviously someone did not do their job because there were no absolute reason given to me as to why my account was blocked. Accept for the fact that they didn't had a copy of my I.D. NO COMMUNICATION WAS SEND TO ME, THAT THEY NEED A COPY, TO ACTIVATE MY ACCOUNT, BUT STILL THEY LET ME BOUGHT. Thank you Woolworths for a absolute embarrassed Thursday afternoon!!! 🤣 Who decided to block my account without my authority.