Woolworths FSP status should be revoked, zero stars

My friend, Beverley Frew, has a Woolworths credit card. She's had endless problems with statements and on the 23rd December 2023, she cleared her credit card. On the 27th she went to Woolworths to enquire why her card was constantly being declined. First they told her there was nothing in the account. Then someone else looked and found the full payment, but with phone calls, was told it'll take another 5 days to clear (because of the holidays, we'll get around to it when we do). Many people were plain rude and uncaring. She was unable to buy food and presents, because of this. This is typical of Woolworths financial services, totally *********** and should not be allowed to trade as a FSP (Financial Services Provider). Many others have also complained. The outcome we expect, is the certification of Woolworths as FSP to be revoked