Woolworths Fresh pet food are bad for your pets!

I have been a customer for a long time, every month I bought my dog food online at Woolies. But the last month I noticed something was wrong with the food, when you warm it up the smell was horrible, I noticed that my dogs behavior changed and they were not happy when it was food time. Then with the last order my boy had diarrhea due to the bad food I received from Woolies, the smell was so bad, the food in the sealed box boiled out of the sealed tubs as it was expired, I checked the box and the expiry was only for August 2022. I am sure they did not keep this food refrigerated, and then they just send it to customers without caring if our pets end up with diarrhea and what the vet bill must cost at the end of the day. I had to throw away 28 - 380g buckets of food and 6 - 500g buckets of food, this was a total of R1518, when a pet owner don't mind to pay this amount for dog food then this means they don't mind to pay for quality, but I definitely did not receive quality from Woolies and I am not pleased that my boy was down and sick because of your food!!

I have reported this to your online store and no one bothered to get back to my! I have take photos and I am going public with this because just now someone will loose a beloved pet due to your bad food!

Thanks for not getting back to me, thanks for showing me that you do not care about your customers or their pets. You lost a customer, and I will report this everywhere to make sure other pets do not get sick!

Luckily I found a new place who prepares healthy fresh food that also can be frozen for pets, that smells great and looks yummy, and my dogs love their food and they are not sick anymore!!