WOOLWORTH'S *****- HIGHLY UNHAPPY CUSTOMER

Greetings

I made a complaint about some ********** purchases made on 2018 November and then on January 2019.... I asked to be reimbursed and the card closed .The card was cancelled however the incurred ********** purchases were never deducted. Even though I have been paying. Now my credit has been lowered and i am receiving threats of being handed over to credit bureau. This is very unfair and I'm very unhappy .... as an individual with a disability i have had to do ups and downs back and forth to the Woolworth's stores trying to get them to resolve this matter and it was jut not attended to. i am very frustrated by this and would like to see this matter resolved and my name cleared.