AP
Amanda P

1 reviews | Active since Sept 2015

04 Jul 2020, 08:17

WOOLWORTHS: ***** AND *********** SERVICE

This is now the 3rd time in a row unauthorized payments have been deducted from my bank account. I purchased three orders on three different occasions, paid for it and received confirmation therefore. Then after each order, a few days later the payments went off a second time. Woolworths have now ****** an additional R889 from me. I have contacted them via email, and have received *********** service. No effort at all to resolve the matter. I have called their customer services, no answer at all. The phone just keeps on ringing. I am very angry and dissapointed with this bad service! This is *****!!!

0
Replies (1)
AP
Amanda P's update04 Jul 2020, 09:48
Reviewer Update
I called Woolworths customer services again this morning. Mrs Lebo assisted me and explained all to me in detail. She ensured the funds will be refunded back to me.
Thank you Mrs Lebo for your efficient service and kindness!
Kind regards