Woolworths - ***** Alert

Good Afternoon<br> <br> I am Ekeraam Ariefdien ID:***, I have a Woolies In- Store and Credit card.<br> <br> I would like to express my disgust in the lack of communication and service received from Woolworths.<br> I registered a credit in June and was offered a credit limit of R8500. Emphasis on limit which by law means cut off the end nothing more.<br> My credit card now has a balance of R12091,73 which I did not sign for. How on earth did my account get to this amount. I kept using the card as the sms are telling me I have funds available. The last sms I received on 30.06.2015 at 14:18 state I have R657.00 available to me. I subsequently found out this is not the true reflection of what is happening on my account. Clearly there is a mess up somewhere which Woolies need to fix.<br> <br> I called the call centre on 10.07.2015 to find out what is going on and why my account was allowed to exceed the limit. I spoke to Sinabuzo, she gave me some stupid excuse that it is in the terms and conditions that the card can be overused. That is utter nonsense. I hold credit cards with other companies and none of them including my cheque account can go into overdraft unless I give my express consent which I did not.