Woolworths Foods - Quality Comes First, Always

I placed an online order and upon delivery, 2 items were missing from my order. I inquired the next day about it and explained that I really needed the items. the Cavendish store employee by the name of Riyaaz went above and beyond to assist me, he ensured I got the items within an hour of my inquiry, When the delivery arrived, I received a kind gesture which included a bunch of flowers and a third free item.

I have not ever experienced accountability and an attempt to remedy the situation like this in service delivery in all my years in SA. Woolies sets the bar. Thank you Woolies Cavendish Square, Riyaaz and the courier driver who were all ever so accommodating and kind, including the Call Centre agent Joshua.