1 reviews | Active since Oct 2017
Woolworths Food Manager discards customer
I was extremely dissatisfied with the experience at the Woolworths Food at Woolworths Farrarmere. I went in for a coffee with my wife and we sat at a table close to the counter where approximately 1.5m on the adjacent side was the manager of the store and the regional manager seated. The waited asked if I required sugar in my coffee and I rep**** by saying I will have some honey. The waited turned around to pour the honey into a small silver container. This is the Regional Manager, Gerry, shouted out “DON’T FILL IT TO THE TOP, COS THESE THINGS COST R89 A BOTTLE” I was stunned and dissatisfied with that behavior. Surely, being a manager of Woolworths, comes with training I would guess. How could this manager react in this way, whilst I was present and the rest of the customers were present and reacted with shocked faces in disbelief. He was ill-mannered and had a don’t care attitude to his surroundings. Now, we love going to Woolworths Food, and yes I will continue to go as this is not a service issue but an attitude adjustment issue of somebody who does not work there but supervises that store. I would like this to be rectified by Woolworths head office and with that regional manager. If you cannot treat people with respect and care as that what your role calls for, then don’t work in that industry. I do not need an apology from Woolworths or the manager, but it is essential that the problem is fixed, thank you.
