Woolworths Food Klerkdorp - Card facilitation

Yesterday 26 March 2018, I have done all my food shopping and when I arrived at the cashier, the cashier told me that the card facilitation is offline. After I have unpacked my food shopping, it is only then that the cashier told me that they are offline, I should approach the bank and withdraw money. It was 19h00. At that stage I only had R200.00 with me and wasn't prepared to use the ATM as it is very far from the Woolworths Food in Wilkoppies, Klerksdorp. I had to put away most of the food items that I was prepared to buy, but due to the fact that I didn't had enough cash.

I asked myself "Why didn't they inform me before entering the food store, that they are offline", they let me shop and THEN brake the news. They know me very well at the store, as I almost shop there everyday. This is a waste of time and humiliating.

In the future please inform us before we have done all our shopping. This is absolute good manners for clientele relationship.