Woolworths Financial Services - POPI act ignored

Woolworths Financial Services have been sharing my financial information with a third party despite countless phone calls and emails asking them to delete this number from my profile. What is even worse, is that Woolworths credit card division was never given this number by me. They used a phone number that I gave them in Feb 2023 for an online store delivery...from my woolworths store information. They saved this info onto my banking profile and have been sending my financial information to this number every month since then. How is this legal? When I phone the call centre they say this number appears as my "alternative number". How can a BANK, a financial institution, do this? When I explain this is not my number, they say they will delete it. But it never happens. The person still keeps receiving the sms notification on what I owe and what I can spend. I have emailed. I stopped paying and they handed to over to their recovery services and I told them the same story...the number they using is not mine. When I ask to speak to a manager I am told they working from home so will email a manger who will phone me. They never phone...probably using the wrong number. One agent (Sekela Cungwa) phoned me back and said that the manager - Alfonzo Soules - was struggling to make outbound calls so couldn't phone me back! Imagine. He does not have a phone but works for this "BANK". In November I ordered a R250 product. They sent it from CT to East London on 14th Nov but used this number that is not mine, so the delivery was sent back to CT and I was refunded. So I ordered it again, explaining that this was not my number and that i would order it again. Same thing happened. I phoned them and emailed them. The agent said they could not contact the courier company to change the number. So i asked for the courier's number and phoned them. I gave them the right number. It was still not delivered. The parcel was again returned to CT. So they paid for 4 courier trips with no sale. It would take me three minutes to delete this number off my profile. They won't give you access. You have to phone the call centre. Every time I go through the whole security check and story and am told sorry, but they will delete the number. But the person still receives the messages. I have never experienced anything so bad. A one star is an over rated score.