Woolworths financial services pathetic service.

I have had endless issues with woolworths financial services.I have been retrenched in October 2020 and I have notified them of this.I have sent multiple emails of which it took them over 3 months to sort my query out.

I was told to after 6 months if I am still unemployed to send an email with an affidavit and bank statement and a certified copy of my ID (I have sent this on the 07 April 2021 at 12.49 and to date I have received no communication from woolworths financial services.I called today at 16:02, I have advised the consultant of my query (of which I was told that their insurance department is closed ...I advised the consultant if I do not receieve feedback by end of business I will take this further...I knew I wouldn't receieve feedback.I have been a loyal customer to woolworths for many years...and when I have lost my job(It's stressful enough not finding employment...I now have to deal with *********** woolworths staff.Woolworths for a big company your service sucks!!!!I am really disappointed 4 months ago I complained all you could say is sorry..Sorry doesn't help the calls and sms I rrceiev telling me I'm in arrears when you guys shouldve sorted out my query by now its the 21st of April 14 days later!!!!