Woolworths Financial Services no response

I have been retrenched March 2020. As I have takenout insurance cover with Woolworths, they have been payong my installments monthly. All the sudden no payment occurs and I am frequently receiving messages and emails regarding my outstanding installments.

No feedback from Woolworths are received though I have sent several messages. Phone calls to the call centre also leads to no results.

I will appreciate assistance in this regard.