Woolworths Financial Services has Highly Inconvenienced Me

I app**** for a credit card on 04 June 2018. I subsequently sent the income documents to ********** on the same day.

I got a call this morning (07 June) from Woolworths financial services to go and pick up the card. I got a call again at 10:15 informing me that my surname had been captured wrong on my application and that I need to recapture my application. To which I refused because I had already recaptured my application 3 times before getting to this stage. So I just wanted to get this over and done with and get my credit card.

I went to the Woolworths store in Sandton to collect the card during lunch hour and when I got there I was informed that my application had been withdrawn. When they tried to capture a new application, the new application was declined.

As it stands I have been highly inconvenienced and frustrated by Woolworths. I am not sure what to do at this stage.