Woolworths Financial Services - Credit Card Department

If i could give a zero review i would. I'm am disgusted at the service I've been getting at the Credit Card Department for the Woolworths. I've tried to create an online Banking Profile and every time i tried creating it it tells me a profile already exists. I've logged several calls with the Credit Card department and was referred to the ABSA Branch and when i get there i was told that ABSA don't have those services anymore. Only Woolworths has them. After standing in the Bank queue for almost 40 minutes.

I have called several times and will either be cut off, or be transferred from pillar to post.

It's been a month since I've to create a profile and every time I call through I'm told that my query has been escalated and that they don't have a turn around time. This is ridiculous, because it means that i can wait a whole year just for my online profile to be created. What sort of company doesn't have a turn around time for escalations??? They are just as useless as the Government Services.

I just want to cancel the Credit Card and be done with them, because the service I've received is ridiculous and disgusting. I'm appalled. If this is the treatment they give their customers, I'd rather go open a Credit Card with a Bank, than with them.

Could someone call e urgently to have this sorted ASAP.