1 reviews | Active since Oct 2017
Woolworths financial services and their Rude customer service team
Woolworths financial services is a nightmare. I get calls every flippen month reminding me my payment is due on the 12th like what the hell is wrong with your staff. Why am I getting calls before my due date to remind me of my due date am I a freaken immisil that I don't know my due date. This calls are every month and it's freaken annoying.
Today I got 3 calls 1 which I declined, 1 which I took and told the agent I know my due date why is she calling.
Then I get this dude who is one of the most arrogant people I spoke to. Asked me for IDV and then tells me have a good day. Like seriously. I asked for his name he tells me it's a courtesy call. I ask a few times he then sounds like he put me on speaker and all his friends around him starts laughing at me. I said hello about 8 times and he refuse to give me his name as he days he cannot stop these calls as I hate them.
He went away while I was there talking to my self hearing his friends have a good old giggle and talk. Someone then hangs up the call.
I'm horrified and I'll be closing off my account with you people as I feel like this is pathetic treatment for such a 5 star company. Absolutely lowered standards. Disgusting!
